This statement is a result of a german poll in April 2011 of the LINK-Institute of market and social research GmbH Frankfurt. Around 300 real estate companies in Germany with at least 3 employed agents compared 36 CRM systems and gave an opinion about the relation in using CRM software and the success of the company. Most popular CRM solutions are FlowFact, Lagler and Makler 2000 because of the very good user interface and the useful functions, which supports daily business tasks and results in an improved customer service level.
Furthermore are additional features and a good customer service of the Software Company important to ensure optimal adjustments to the special requirements of a real estate company.